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» Privacy policy

At Proper Pablo Ltd, we’re in the business of telling stories through film - not collecting your personal data.

That said, when we do handle information, we do it properly, securely, and in line with UK data protection law (including the UK GDPR and Data Protection Act 2018).

This Privacy Policy explains what we do (and don’t do) with your data.

 

Who we are

Proper Pablo Ltd is a UK-based video production company.

  • Company No: 15515940

  • Registered in England & Wales

  • Registered Office: C/O Burton Varley Ltd, The Counting House, 24 Richmond Road, Altrincham, WA14 2TT

For any data-related queries, contact:

hello@properpablo.com

 

What information we collect

We keep things minimal.

 

1. Direct contact

If you contact us via email, phone, or social media, we may collect:

  • Your name

  • Email address

  • Phone number

  • Any information you choose to share

We only use this to:

  • Respond to your enquiry

  • Communicate about projects

  • Deliver our services

 

2. Client & project data

If you work with us, we may process:

  • Contact details

  • Company information

  • Project-related materials (including footage, images, audio)

Important:

If personal data appears in content we produce (e.g. interviews, contributors), responsibility for obtaining appropriate permissions and releases typically sits with the client unless otherwise agreed in writing.

 

3. Website usage (cookies & analytics)

Our website may use basic analytics tools (e.g. Google Analytics or similar) to understand how it’s being used.

This may include:

  • Pages visited

  • Time on site

  • Device/browser type

This data is:

  • Anonymous

  • Aggregated

  • Used only to improve the site

You can control cookies through your browser settings.

 

Lawful basis for processing

Under UK GDPR, we rely on:

  • Legitimate interests - to run and grow our business

  • Contractual necessity - to deliver agreed work

  • Consent - where required (e.g. specific communications)

 

How we use your data

We use your information to:

  • Respond to enquiries

  • Manage and deliver projects

  • Communicate with clients and collaborators

  • Improve our website and services

We do not:

  • Sell your data

  • Share it unnecessarily

  • Use it for unrelated marketing

 

Data sharing

We may share data with trusted third parties where necessary, such as:

  • Freelancers or crew working on a project

  • Cloud storage providers (e.g. Google Drive, Frame.io)

  • Professional advisers (e.g. accountants)

All third parties are expected to handle data securely and in line with data protection laws.

 

International transfers

Some of the tools we use (e.g. cloud platforms) may store data outside the UK.

Where this happens, we ensure appropriate safeguards are in place (such as standard contractual clauses).

 

Data retention

We only keep data for as long as necessary:

  • Enquiries: typically up to 12 months

  • Client/project data: as long as needed for delivery, legal, or portfolio purposes

If you’d like us to delete your data sooner, just ask.

 

Data security

We take data security seriously and use appropriate measures, including:

  • Secure storage systems

  • Password protection

  • Controlled access to files

No system is 100% bulletproof - but we do everything reasonably expected to keep your data safe.

 

Your rights

Under UK data protection law, you have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Restrict or object to processing

  • Withdraw consent (where applicable)

To exercise any of these rights, email:

hello@properpablo.com

You also have the right to complain to the Information Commissioner’s Office (ICO) if needed.

 

Third-party links

Our website may include links to external sites.

We’re not responsible for how those sites handle your data - so it’s worth checking their policies too.

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